Running out of battery power is no longer a worry. Through ERA, Wuling provides services for battery problems.<\/span><\/p>\n

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  Key Issues<\/span><\/h3>\n<\/li>\n<\/ul>\n

  This service helps vehicle owners who experience key problems, such as leaving the key in the car or losing the key. However, the availability of this service is limited, namely only on certain vehicle models in main cities\/Key Cities and dealers that have WMS.<\/span><\/p>\n

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  • \n

    Carrying Towing Service<\/span><\/h3>\n<\/li>\n<\/ul>\n

    This service covers situations such as overheating, inability to shift the transmission, oil\/fuel leaks, loose V-belts, puddles of water, as well as minor accidents. However, it should be noted that this service is only available in Main Cities\/Key Cities.<\/span><\/p>\n

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      Information and Consultation Services<\/span><\/h3>\n<\/li>\n<\/ul>\n

      ERA not only provides direct assistance but also provides up-to-date information regarding charging stations, road conditions and advice regarding electric vehicle maintenance.<\/span><\/p>\n

      <\/p>\n

      Terms and Conditions of 24 Hour Wuling ERA Service<\/span><\/h2>\n

      Through the ERA service, you no longer need to worry because the support team from the official Wuling repair shop will immediately meet you at the location when the electric car owner needs help. However, there are several terms and conditions that need to be considered.<\/span><\/p>\n

      \n
      1. This service applies to Wuling consumers who experience problems on public roads, not on toll roads, official Wuling workshops, or workshops outside the official Wuling workshop network.<\/span><\/li>\n
      2. You can contact the Wuling Call Center or the nearest official dealer to access ERA services.<\/span><\/li>\n
      3. ERA service applies to Wuling vehicles that are less than 3 years old from the date of delivery.<\/span><\/li>\n
      4. ERA does not cover events or obstacles that require towing services or using a crane. In this case, if the problems encountered require this process, additional costs may be charged to the car owner.<\/span><\/li>\n
      5. The maximum range of Emergency Roadside Assistance (ERA) services from the point of incident to the nearest dealer is 30 kilometers. However, it should be noted that if the distance between the vehicle location and the dealer exceeds 30 kilometers, additional costs will be the responsibility of the car owner.<\/span><\/li>\n<\/ol>\n

         24 Hour Wuling Service Area Coverage<\/span><\/h2>\n

         Don't worry, the Wuling 24 Hour service area coverage has reached main cities and several regions in Indonesia. Anything? Here's the list:<\/span><\/p>\n

         1. Jabodetabek area<\/span><\/p>\n

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         • DKI Jakarta (except Seribu Islands Regency)<\/span><\/li>\n
         • Bogor<\/span><\/li>\n
         • Depok<\/span><\/li>\n
         • Tangerang<\/span><\/li>\n
         • Tangerang Selatan<\/span><\/li>\n
         • Bekasi<\/span>Medan<\/span><\/li>\n<\/ul>\n

           2. Semarang<\/p>\n

           3. Bandung<\/p>\n

           4. Surabaya<\/p>\n

           5. Denpasar<\/p>\n

           For areas\/cities outside the list above, ERA services without towing are available at dealers who have Wuling Mobile Service (WMS). ERA service is valid during dealer business hours. If towing is required, the dealer will help find a towing service provider, and the cost of the towing service is borne by the car owner.<\/span><\/p>\n

           For areas\/cities that are not included in the official <\/span>Wuling dealer network<\/span><\/a>, the dealer will provide information regarding scheduling times and ERA service costs that will be billed to you. Standard service fees:<\/span><\/p>\n

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           • IDR 200,000 (excluding tax) per visit with a maximum distance of 30 kilometers from the dealer to the vehicle location.<\/span><\/li>\n
           • Additional fee: IDR 10,000\/every 1 additional kilometer (excluding tax) per visit if the distance from the dealer to the vehicle location is more than 30 kilometers.<\/span><\/li>\n
           • If towing is required, the dealer will help find a towing service provider, and the cost of the towing service is the responsibility of the vehicle owner.<\/span><\/li>\n<\/ul>\n

             With this innovative ERA service, Wuling Motors makes Wuling electric cars a choice that is not only efficient but also comprehensive in providing safety and comfort for their owners.<\/span><\/p>\n","desktopBanner":null,"mobileBanner":null,"introTitle":null,"introContent":null,"iframeYoutubeId":null,"formCountdown":null,"startCountdown":null,"finishCountdown":null,"termsAndConditions":null,"cta_link":null,"cta_text":null,"cta_external":null,"wp_foot":null}